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Privacy Policy

Crystal Pure Trading (M) Sdn Bhd (the “Company”), may take your personal information when you communicate with us via our website or directly with our employees and the information collected from you may be used and will be kept confidential.

In order to protect your private information, we have established this Privacy Policy (the “Policy”) in accordance with best practices in the industry and applicable laws and regulations. The Policy describes how we handle your personal information for our services.

By accepting the Policy, you expressly consent to our collection, storage, use and disclosure of your personal information as described in the Policy.

Collection of Personal Information

You can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. We may collect and store the following personal information :

Email, contact details, date of birth, gender and financial information such as credit card and/or bank account numbers; transactional information based on your activities on the website;

Postage, billing and other information you provide to purchase or dispatch an item;

Community discussions, chats, dispute resolution, correspondence through our website and correspondence sent to us;

Other information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the website, advertising data, IP address and standard web log on information;

Additional information we ask you to submit to authenticate yourself or if we believe you are violating our site’s policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);

Information from other companies, such as demographic and navigation data; and

Other supplemental information from third parties (for example, if you incur a debt to the Company, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).

All personal data shall be provided by you voluntarily unless where it is indicated as mandatory. Where the personal data is mandatory to be provided, failure to provide such information may result in the Company not being able to process your request.

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